Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

"Sync encoutered an error while syncing: Unknown error. Sync will automatically retry this action."

  • 1 răspuns
  • 5 au această problemă
  • 8 vizualizări
  • Ultimul răspuns de gilgha

gilgha
gilgha
more options

Hi,

I want to switch from Chrome to Firefox but I have an issue with the Sync feature. It always shows the following error: "Sync encoutered an error while syncing: Unknown error. Sync will automatically retry this action."

I already tried this workaround but it did not work: delete my Sync account, completely reset my Firefox profile, import my Chrome bookmarks (using an HTML file), setup a new Sync account (using the same address email then the previously deleted one). But I still get the error message.

I've seen in other threads that it could be an issue with the history so I also tried to delete it but it did not work either.

Here is my last sync-log file: https://pastebin.mozilla.org/8219943

Thanks for your help.

Hi, I want to switch from Chrome to Firefox but I have an issue with the Sync feature. It always shows the following error: "Sync encoutered an error while syncing: Unknown error. Sync will automatically retry this action." I already tried this workaround but it did not work: delete my Sync account, completely reset my Firefox profile, import my Chrome bookmarks (using an HTML file), setup a new Sync account (using the same address email then the previously deleted one). But I still get the error message. I've seen in other threads that it could be an issue with the history so I also tried to delete it but it did not work either. Here is my last sync-log file: https://pastebin.mozilla.org/8219943 Thanks for your help.

Modificat în de gilgha

Soluție aleasă

I've finally found a solution to that Sync issue:

I downloaded the "Places Maintenance" add-on and run the integrity check routine and it seems to have fixed the issue.

https://addons.mozilla.org/en-US/firefox/addon/places-maintenance/

Citește acest răspuns în context 👍 3

Toate răspunsurile (1)

gilgha
gilgha Deținătorul întrebării
more options

Soluție aleasă

I've finally found a solution to that Sync issue:

I downloaded the "Places Maintenance" add-on and run the integrity check routine and it seems to have fixed the issue.

https://addons.mozilla.org/en-US/firefox/addon/places-maintenance/

Modificat în de gilgha