We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

how to get back all my bookmarks and saved password after resetting my PC to Factory settings

  • 3 respostas
  • 2 têm este problema
  • 1 visualização
  • Última resposta por user1068417

more options

after resetting my PC to Factory setting i could not find my bookmarks and saved password pls i need help getting it back.

after resetting my PC to Factory setting i could not find my bookmarks and saved password pls i need help getting it back.

Todas as respostas (3)

more options

If you have a Mozilla Sync account, you can simply import it. If you don't, the only other way is to get the data from a backup if possible.

To get your data back from a backup, locate this folder in the backup file:

AppData\Roaming\Mozilla

and copy it to

C:\Users\[account username]\AppData\Roaming\Mozilla

If you can't do this, then there's no way to get that data back.

more options

Firefox normally creates backup files for those things. Also, look on your desktop for a folder called; Old Firefox.

more options

Firefox creates that backup folder when you reset firefox to the factory defaults. Resetting the PC does not.