Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

When I open Firefox browser, as well as my homepage opening, a new tab also opens at the same time how can I stop this please?

  • 2 respostas
  • 5 têm este problema
  • 9 visualizações
  • Última resposta por imagucci

more options

This problem has only just started and I don't know why. When I click the Firefox icon to open the browser, my homepage tab opens and another new tab opens up alongside my homepage tab. I have checked and the are no pipe characters in my homepage addres.

This problem has only just started and I don't know why. When I click the Firefox icon to open the browser, my homepage tab opens and another new tab opens up alongside my homepage tab. I have checked and the are no pipe characters in my homepage addres.

Solução escolhida

This seems to be going around (e.g., Firefox opens my homepage AND a new tab on start-up - unsolved).

In case one of your extensions is involved, could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled (Flash and other plugins still run)

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference when using the Home button or opening a new window (Ctrl+n)?

Ler esta resposta no contexto 👍 2

Todas as respostas (2)

more options

Solução escolhida

This seems to be going around (e.g., Firefox opens my homepage AND a new tab on start-up - unsolved).

In case one of your extensions is involved, could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled (Flash and other plugins still run)

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference when using the Home button or opening a new window (Ctrl+n)?

more options

I restarted Firefox in safe mode then reset it all and it has worked, thanks for the solution.