Updated Firefox to version 19 and now it will not start at all -how to fix?
Last night I updated to Version 19. It seemed to go well and was able to use Firefox. I shut down my computer and when I opened it this morning I could not get Firefox to load at all. I use Windows 7. I unloaded Firefox and reloaded it from Mozilla. I still cannot get Firefox to open.
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Hello iron2850,
Sorry to hear you are having problems. Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
- You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
- Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.
Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.