Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Firefox crashes randomly

  • 2 respostas
  • 2 têm este problema
  • 1 visualização
  • Última resposta por therealatri

therealatri
therealatri
more options

i have uninstalled all addons except for reddit enhancement suite, thumbnail zoom plus and lastpass. crash repost here http://crash-stats.mozilla.com/report/index/bp-738adb2a-6850-4b7a-8174-085442120922 it has been doing this for about a week now. i am running windows 8 pro, it is a legit copy i go tthrough my colleges dreamspark program.

i have uninstalled all addons except for reddit enhancement suite, thumbnail zoom plus and lastpass. crash repost here http://crash-stats.mozilla.com/report/index/bp-738adb2a-6850-4b7a-8174-085442120922 it has been doing this for about a week now. i am running windows 8 pro, it is a legit copy i go tthrough my colleges dreamspark program.

Solução escolhida

hello therealatri, this is a known problem which is triggered by hardware acceleration and ati's catalyst driver 12.8 on windows 8. actually there should already be a block in place in firefox for those affected systems to use hardware acceleration, which might not have worked in your place... (could you go to firefox > help > troubleshooting information and copy the information that is shown in the graphics section and post it as a reply to this question)

you can manually disable hardware acceleration in firefox under options > advanced > general.

edit: apparently there is a fix in firefox 16 beta which allows blacklisting of the driver for hardware acceleration. you could also try this version: www.mozilla.org/firefox/beta

Ler esta resposta no contexto 👍 2

Todas as respostas (2)

philipp
philipp
  • Moderator
more options

Solução escolhida

hello therealatri, this is a known problem which is triggered by hardware acceleration and ati's catalyst driver 12.8 on windows 8. actually there should already be a block in place in firefox for those affected systems to use hardware acceleration, which might not have worked in your place... (could you go to firefox > help > troubleshooting information and copy the information that is shown in the graphics section and post it as a reply to this question)

you can manually disable hardware acceleration in firefox under options > advanced > general.

edit: apparently there is a fix in firefox 16 beta which allows blacklisting of the driver for hardware acceleration. you could also try this version: www.mozilla.org/firefox/beta

Modificado por philipp a

therealatri
therealatri Proprietário da pergunta
more options

thanks boss! disabled HWA and installed all my old addons. havent had any crashes since then. also havent noticed any difference in performance, is HWA really necessary?