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Opening message on Thunderbird gets the same message --Apple-Mail-8B93079C-6931-440C-A880-44533077DD28--

  • 4 respostas
  • 3 têm este problema
  • Última resposta por dsolsona

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Opening a message in Thunderbird i get this instead of the contents of the message --Apple-Mail-8B93079C-6931-440C-A880-44533077DD28-- The message comes in clearly in GMAIL. Why is this happening.

Opening a message in Thunderbird i get this instead of the contents of the message --Apple-Mail-8B93079C-6931-440C-A880-44533077DD28-- The message comes in clearly in GMAIL. Why is this happening.

Todas as respostas (4)

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What version of Thunderbird? What is your account Type - POP or IMAP? What is your anti-virus software?

Útil?

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I am using Thunderbird Version 128.2.0esr (64 Bit) I am using IMAP I use McAfee anti-virus

Útil?

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You most likely experience the folder corruption problem described in this bug. https://bugzilla.mozilla.org/show_bug.cgi?id=1890230

Try to repair the affected folder(s). Right-click the folder - Properties - Repair Folder

I use McAfee anti-virus

Another possibility is McAfee causing Thunderbird mail file corruption. These are some generic suggestions to avoid problems with anti-virus software.

Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile

Don't let your anti-virus software scan incoming and outgoing messages.

Don't let your anti-virus software scan attachments.

Don't let your anti-virus software intercept your secure connection to the server.

Remove any add-ons your anti-virus software may have installed in Thunderbird.

Keep it working. https://kb.mozillazine.org/Keep_it_working_-_Thunderbird

And last but not least, backup your Thunderbird profile on a regular basis. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

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I'm using thunderbird in Sonoma MacOS, Mac Mail in iphone and Thunderbird i Windows 11 and I've the same problem. After using the mac, in windows all emails only contains the string "--Apple-Mail=_xxxxxxxxxxx". If I opens the email in webmail I can see the email corretly.

SOLVED in my case with: Right-click on the folder showing issues. Select Properties. Click on Repair Folder and let Thunderbird complete the process.

Modificado por dsolsona a

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