We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

After update to firefox 91.4.1esr firefox cannot connect to www.google.com

  • 3 respostas
  • 1 tem este problema
  • 10 visualizações
  • Última resposta por FredMcD

more options

As stated in the subject, I've updated firefox to the new version 91.4.1esr via system update (through apt) I'm currently under Devuan chimaera (based on Debian Bullseye), after this update I'm unable to access to www.google.com. All the other google service are available (I can still access to gmail, calendar, etc etc, it's only the search engine that is unavailable). I can still access www.google.com by using other browsers. Any help would be very much appreciated.

As stated in the subject, I've updated firefox to the new version 91.4.1esr via system update (through apt) I'm currently under Devuan chimaera (based on Debian Bullseye), after this update I'm unable to access to www.google.com. All the other google service are available (I can still access to gmail, calendar, etc etc, it's only the search engine that is unavailable). I can still access www.google.com by using other browsers. Any help would be very much appreciated.

Solução escolhida

Ok, I suppose that was just a google issue: today everything it's working fine.

If I've to guess I suspect that the problem had something to do with Google's certificates. Unfortunately the browser wasn't very helpful, it gave back only a generic connection error without any details on what exactly caused the problem. Cleaning cache, cookies, even creating a new profile didn't solve the problem, so I'm quite confident the problem was due to external reasons.

Nevertheless everything is working fine right now, so I consider the problem as solved.

FredMcD thanks for the reply.

Ler esta resposta no contexto 👍 0

Todas as respostas (3)

more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Solução escolhida

Ok, I suppose that was just a google issue: today everything it's working fine.

If I've to guess I suspect that the problem had something to do with Google's certificates. Unfortunately the browser wasn't very helpful, it gave back only a generic connection error without any details on what exactly caused the problem. Cleaning cache, cookies, even creating a new profile didn't solve the problem, so I'm quite confident the problem was due to external reasons.

Nevertheless everything is working fine right now, so I consider the problem as solved.

FredMcD thanks for the reply.

more options

Glad to help. Safe Surfing.