Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Lost sinc

  • 3 respostas
  • 1 tem este problema
  • 8 visualizações
  • Última resposta por jonzn4SUSE

vip2017
vip2017
more options

I forgot my password. When I reset my password, I lost all important data and passwords. I ask you to return the old password to restore synchronization. What should I do I've lost my whole life. I just didn't know about the recovery keys. This has never happened before. Please help.

I forgot my password. When I reset my password, I lost all important data and passwords. I ask you to return the old password to restore synchronization. What should I do I've lost my whole life. I just didn't know about the recovery keys. This has never happened before. Please help.

Todas as respostas (3)

Yash R
Yash R
more options

I looked for similar situations and found a solution. Maybe this'll help.

https://support.mozilla.org/en-US/questions/1300003

vip2017
vip2017 Proprietário da pergunta
more options

I am asking how I can cancel password recovery. I remembered my old password. I ask that the data for synchronization be restored.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Yeah, I don't agree with the policy, but when you reset your primary password the saved data is gone.  ;-|

Warning: Resetting your Primary Password will remove all of your saved usernames and passwords.