Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Can i restore my firefox Sync from few days ago?

  • 1 resposta
  • 2 têm este problema
  • 174 visualizações
  • Última resposta por Paul

more options

Hello I just reinstalled my windows and now at new system when i log to my Firefox Sync it doesnt work for me and i cant restore my saved passwords or bookmarks , can i restore my Firefox sync from 13.01.2 017 or later backup? I think now my Firefox sync is rewrited as empty.

Hello I just reinstalled my windows and now at new system when i log to my Firefox Sync it doesnt work for me and i cant restore my saved passwords or bookmarks , can i restore my Firefox sync from 13.01.2 017 or later backup? I think now my Firefox sync is rewrited as empty.

Solução escolhida

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

Ler esta resposta no contexto 👍 0

Todas as respostas (1)

more options

Solução escolhida

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.