We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

How to get Backup from Sync Server

more options

I deleted a user on my Laptop after this I created a new one. Then I started firefox and signed in in firefox sync but all my datas are lost. No tabs, no bookmarks and no addons were recovered, where can I get them back, when Firefox Sync don't save them?

I deleted a user on my Laptop after this I created a new one. Then I started firefox and signed in in firefox sync but all my datas are lost. No tabs, no bookmarks and no addons were recovered, where can I get them back, when Firefox Sync don't save them?

Todas as respostas (2)

more options

Sorry, there are no backups for Sync data.

Per chance, did you request a new Password for your Firefox Account?

more options

If you need to scrounge up old data from your hard drive, you can try an "undelete" tool like the following:

https://www.piriform.com/recuva

The sooner you run it, the better, because every disk write destroys some old data.

As you may know, the folder you're looking for is your old profile folder. See: Profiles - Where Firefox stores your bookmarks, passwords and other user data.