Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

When I link file I get error message cannot save file to draft then I cannot send the message

  • 1 resposta
  • 1 tem este problema
  • 8 visualizações
  • Última resposta por sfhowes

morland
morland
more options

Using Hightail to link, I click link, the file uploads and the blue box appears in the email with the link but then when I try to send it I get an error message saying "Sending of message failed. There was an error attaching hightail.png. Please check if you have access to the file.".... Help!

Using Hightail to link, I click link, the file uploads and the blue box appears in the email with the link but then when I try to send it I get an error message saying "Sending of message failed. There was an error attaching hightail.png. Please check if you have access to the file.".... Help!

Todas as respostas (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

There could be a number of factors: under Tools/Account Settings/accountname/Copies & Folders, are drafts saved to an IMAP server folder or Drafts on Local Folders? The latter is recommended for IMAP accounts. Second, does the attachment size exceed your service provider's limits? Third, do you have ab anti-virus program scanning outgoing mail (disable that component if it's in place)?

Otherwise, there could be a bug in the Hightail implementation in TB.