Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Sky Go and BT Sport not working in firefox, they used to. Both work fine in Chrome.

  • 3 respostas
  • 19 têm este problema
  • 10 visualizações
  • Última resposta por philipp

more options

I have used Firefox for many years, about a week before Christmas I tried to used Sky Go for the 1st time in about 6-8 weeks and it wouldn't work. It was as if there was no player at all - no buffering, no error messages, just a white background box where the player is meant to be. I recently found out that BT Player also doesn't play. That too just acts as if there is no video player there. Both used to work fine, and both still do in IE and Chrome.

I have the Ad Block Plus and Flash Blocker add ons installed, but disabled for Sky Go. I have deleted and re-installed silverlight as per Sky's suggestion, and I have the Silverlight plugin "always active" in the plugins tab. The only changes that have been made since when they both worked last, and now, is updating firefox version, and changing my Internet Service Provider.

Any help? I really can't stand Internet Explorer, and I'd rather use firefox than chrome as it's what I've used and trusted for years.

I have used Firefox for many years, about a week before Christmas I tried to used Sky Go for the 1st time in about 6-8 weeks and it wouldn't work. It was as if there was no player at all - no buffering, no error messages, just a white background box where the player is meant to be. I recently found out that BT Player also doesn't play. That too just acts as if there is no video player there. Both used to work fine, and both still do in IE and Chrome. I have the Ad Block Plus and Flash Blocker add ons installed, but disabled for Sky Go. I have deleted and re-installed silverlight as per Sky's suggestion, and I have the Silverlight plugin "always active" in the plugins tab. The only changes that have been made since when they both worked last, and now, is updating firefox version, and changing my Internet Service Provider. Any help? I really can't stand Internet Explorer, and I'd rather use firefox than chrome as it's what I've used and trusted for years.

Solução escolhida

you could also try to set plugins to "always ask" in the firefox addons manager to get a similar functionality than with the flashblock addon.

Ler esta resposta no contexto 👍 2

Todas as respostas (3)

more options

hi anthony81, can you try to totally disable flashblock for testing purposes once in the addons manager, restart firefox and see if it is making a difference?

Disable or remove Add-ons

more options

That worked, thanks. It's a bit inconvenient having to disable/enable it, but it beats changing browsers just to watch some specific shows.

more options

Solução escolhida

you could also try to set plugins to "always ask" in the firefox addons manager to get a similar functionality than with the flashblock addon.