Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

block/remove audio pop-ups

  • 1 resposta
  • 1 tem este problema
  • 12 visualizações
  • Última resposta por philipp

sjpk52
sjpk52
more options

I have what I can only describe as audio pop-ups. There is no visible ad to close out, just audio, the past two days it's been Walmart ads, Pampers ads, etc. Every time I open a new website, the ads play again. I have run a virus scan, restarted my computer, and the pop-up blocker is on. I don't know what else to do. This started occurring when the latest version of Firefox installed.

I have what I can only describe as audio pop-ups. There is no visible ad to close out, just audio, the past two days it's been Walmart ads, Pampers ads, etc. Every time I open a new website, the ads play again. I have run a virus scan, restarted my computer, and the pop-up blocker is on. I don't know what else to do. This started occurring when the latest version of Firefox installed.

Todas as respostas (1)

philipp
philipp
  • Moderator
more options

hello, you may have various addons present. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu New Fx Menu > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware