Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Can't get rid of popups, have uninstalled and reinstalled 3 times

  • 2 respostas
  • 2 têm este problema
  • 3 visualizações
  • Última resposta de FredMcD

keep getting popups all over the place, every mouse click something comes up. Asking me to update Firefox, update media player, fix windows, etc, etc.

keep getting popups all over the place, every mouse click something comes up. Asking me to update Firefox, update media player, fix windows, etc, etc.

Todas as respostas (2)

hello kurtmutchler, you have various malicious addons present. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

Go to the Mozilla Add-ons Web Page and find a good pop-up / add blocker.