Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

when installed, changed my word documents to firefox documents, how do I correct this as they will not open now, please help!

  • 2 respostas
  • 3 têm este problema
  • 123 visualizações
  • Última resposta de SagaB

more options

In my document folder, when I downloaded and installed Mozilla Firefox, it changed my word documents to firefox documents and I cannot open them and do not know how to restore them to word documents. When I right click and try to use "open with" , word document is not an option in the program files, how do I get these documents restored? Please help!

In my document folder, when I downloaded and installed Mozilla Firefox, it changed my word documents to firefox documents and I cannot open them and do not know how to restore them to word documents. When I right click and try to use "open with" , word document is not an option in the program files, how do I get these documents restored? Please help!

Solução escolhida

Thank you, thank you, THANK YOU!!!!! I can not tell you how grateful I am for your help, I was able to recover my documents because of your assistance. I did have to make a "tweak" to the program code by changing it to Office10 instead of Office 15 on your program executable. I am totally a technically challenged person and am ever so grateful for savvy persons like yourself to rescue ones like me! Thanks Again! Kindest personal regards, SagaB :)

Ler esta resposta 👍 0

Todas as respostas (2)

more options

If you've made Firefox your default browser, it should only handle web documents like .HTML files and .URL web shortcuts. I can't say what's gone wrong. As for how to fix it...

  1. Click the Windows logo orb on the taskbar and choose Default Programs.
  2. Click Associate a file type or protocol with a program.
  3. Select a file type normally handled by Word (e.g. .doc or .docx).
  4. Click the Change Program button. If Word isn't in the list of recommended programs, you'll have to browse to the executable manually (e.g. C:\Program Files (x86)\Microsoft Office\Office15\WINWORD.EXE).
more options

Solução escolhida

Thank you, thank you, THANK YOU!!!!! I can not tell you how grateful I am for your help, I was able to recover my documents because of your assistance. I did have to make a "tweak" to the program code by changing it to Office10 instead of Office 15 on your program executable. I am totally a technically challenged person and am ever so grateful for savvy persons like yourself to rescue ones like me! Thanks Again! Kindest personal regards, SagaB :)