Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

'New tab function' has stopped working

  • 3 respostas
  • 3 têm este problema
  • 2 visualizações
  • Última resposta de cor-el

drinkwa2
drinkwa2
more options

The 'new tab' function has stopped working. When I click on the '+' sign, nothing opens. When I right click on the Firefox tab on the bottom task bar, I used to get one of the menu options that said 'new tab or new window?', but now I only have 3 options showing: "Mozilla Firefox; Pin this program to taskbar; Close window". How do I re-install the 'tab options'?

The 'new tab' function has stopped working. When I click on the '+' sign, nothing opens. When I right click on the Firefox tab on the bottom task bar, I used to get one of the menu options that said 'new tab or new window?', but now I only have 3 options showing: "Mozilla Firefox; Pin this program to taskbar; Close window". How do I re-install the 'tab options'?

Solução escolhida

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Ler esta resposta 👍 3

Todas as respostas (3)

user633449
user633449
more options

Solução escolhida

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

drinkwa2
drinkwa2 Autor da pergunta
more options

Thanks...yes, fixed it! Just had to re-enable the Norton Identity Safe toolbar, by going into the tools....add-ons....extensions...& choosing NIS toolbar and Norton Vulnerability Protection.

Great....'new tab' function works again!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that this issue is likely caused by an extension that isn't working properly (e.g. FoxTab).