Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

i do not have a firefox button and sweetpaks keeps popping up and i cannot uninstall

  • 5 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de tabestmaker

more options

i have tried to uninstall sweetpaks and it asks me to hit the firefox button. I do not have one. I uninstalled firefox and reinstalled it and the sweetpacks is still there. I have successfully uninstalled it from programs and it is no longer on internet explorer or google chrome. I need help getting rid of it from firefox I use firefox all day everyday for my business because I like the tabls and i do not know how or why sweetpaks appeared. Please help!!! Bonnie Copeland copelandbonnie@yahoo.com

i have tried to uninstall sweetpaks and it asks me to hit the firefox button. I do not have one. I uninstalled firefox and reinstalled it and the sweetpacks is still there. I have successfully uninstalled it from programs and it is no longer on internet explorer or google chrome. I need help getting rid of it from firefox I use firefox all day everyday for my business because I like the tabls and i do not know how or why sweetpaks appeared. Please help!!! Bonnie Copeland copelandbonnie@yahoo.com

Solução escolhida

you can also access the addons manager through the tools menu or open it with the keyboard shortcut ctrl+shift+A

Ler esta resposta 👍 0

Todas as respostas (5)

more options

hello, please go to firefox/tools > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

as an alternative you can also try to reset firefox...

more options

there isnt a firefox orange button

more options

Solução escolhida

you can also access the addons manager through the tools menu or open it with the keyboard shortcut ctrl+shift+A

more options

Thanks so very much!!! fixed and the other program is now gone!!!!!

more options

it could also be a malware try to install malwarebyte and scan your pc