Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

bbc iplayer just updated will not link to firefox

  • 2 respostas
  • 2 têm este problema
  • 6 visualizações
  • Última resposta de allenbrown525

more options

bbc iplayer doesnot recognise android device even with desktop unchecked in settings. it will only work in desktop. device is galaxy note 2 10.1

it works fine with chrome and other browsers

how do I fix as I like firefox

bbc iplayer doesnot recognise android device even with desktop unchecked in settings. it will only work in desktop. device is galaxy note 2 10.1 it works fine with chrome and other browsers how do I fix as I like firefox

Solução escolhida

Maybe you could clarify a few things for me

it will only work in desktop.

I seem to recall some BBC faq about desktop settings but can not find it at the moment. Have you got a link to that faq or whatever you found ?
Desktop is a very common term in iPlayer posts due to one of the embeded players being called iPlayer desktop.

When you say

it works fine with chrome and other browsers 

Are you referring to use of iPlayer on a laptop or similar device, rather than on your Galaxy Note

The Galaxy Note is not listed as supported, but in the days when they had a forum the faqs often were not updated, and it would not surprise me if that was still the case.

Ler esta resposta 👍 0

Todas as respostas (2)

more options

Solução escolhida

Maybe you could clarify a few things for me

it will only work in desktop.

I seem to recall some BBC faq about desktop settings but can not find it at the moment. Have you got a link to that faq or whatever you found ?
Desktop is a very common term in iPlayer posts due to one of the embeded players being called iPlayer desktop.

When you say

it works fine with chrome and other browsers 

Are you referring to use of iPlayer on a laptop or similar device, rather than on your Galaxy Note

The Galaxy Note is not listed as supported, but in the days when they had a forum the faqs often were not updated, and it would not surprise me if that was still the case.

more options

it works fine with other browsers, chrome egc on my samsung tablet. iplayer loads mobile version rome the issue appears to be that via firefox iplayer cannot recognise the device as it thinks it is a desktop. Even if I uncheck the request desktop site box it will not load the mobile iplayer. as I have said above it load and works well with chrome on my tablet