Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Having to click 'back button' twice instead of once?

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de user633449

more options

I only have this problem on one website. - Photobucket - If I'm looking through individual pictures, the back button works and goes back to the previous picture. But when I'm at a picture and click the back button to go back to the previous album page, (the page that contains the thumbnails of all the pics) then I have to click it twice. It's getting very annoying...

It's been happening for multiple months, (if not a year) and started when they did an upgrade to their site. No problems when using IE. It's only with Firefox and does it on both of my computers that use different versions and settings. Yes, one is the latest version of FF and no, it's not the add-ons.

I wrote Photobucket support and they blamed Firefox. But I don't see how, considering they are the only website it happens with. SO... Is it a Photobucket problem and they're too lazy to fix it? Or is a Firefox bug really to blame?

I only have this problem on one website. - Photobucket - If I'm looking through individual pictures, the back button works and goes back to the previous picture. But when I'm at a picture and click the back button to go back to the previous album page, (the page that contains the thumbnails of all the pics) then I have to click it twice. It's getting very annoying... It's been happening for multiple months, (if not a year) and started when they did an upgrade to their site. No problems when using IE. It's only with Firefox and does it on both of my computers that use different versions and settings. Yes, one is the latest version of FF and no, it's not the add-ons. I wrote Photobucket support and they blamed Firefox. But I don't see how, considering they are the only website it happens with. SO... Is it a Photobucket problem and they're too lazy to fix it? Or is a Firefox bug really to blame?

Todas as respostas (1)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!