Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

My homepage is somehow Bank of America's site and when I reset it and close and re-open Firefox it's back to BoA.

  • 3 respostas
  • 23 têm este problema
  • 1 exibição
  • Última resposta de goldiesmarv

more options

I have no idea how BoA got set as my homepage, but now I can't get rid of it. I've tried starting in Firefox safe mode and resetting the preferences to default only to have it open with BoA as the homepage anyways. And yes, I have tried setting what I want (Google) as my homepage, with the same results. I even (finally) updated to the most recent version of Firefox and retried everything, to no avail. I'd appreciate any help I can get on this. I don't even use Bank of America!

I have no idea how BoA got set as my homepage, but now I can't get rid of it. I've tried starting in Firefox safe mode and resetting the preferences to default only to have it open with BoA as the homepage anyways. And yes, I have tried setting what I want (Google) as my homepage, with the same results. I even (finally) updated to the most recent version of Firefox and retried everything, to no avail. I'd appreciate any help I can get on this. I don't even use Bank of America!

Todas as respostas (3)

more options

Try clearing your cache and deleting all your cookies then set your home page to the desired URL. Try in different orders (set home page -> clear cache & cookies) if it doesn't work at first.

more options
more options

I had this problem too. I had to completely uninstall Firefox - not just reset my settings, but uninstall EVERYTHING and download a totally clean version. Nothing else worked. It's a pain, and I hope someone can come up with a better solution, but at least it fixed it.

I also had the same issue with IE9, but IE is so hard to completely uninstall that I haven't been able to fix it; after uninstalling and deleting everything, then downloading IE8 instead, it still persists. Oh, well - Internet Explorer sucks anyway.

Alterado por goldiesmarv em