Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

everytime I open firefox this box( X marks) appears, closing out doesnt get rid of it and eventually have to restart in order to do so?

  • 2 respostas
  • 5 têm este problema
  • 1 exibição
  • Última resposta de eronboy

more options

When I go to my firefox browser a separate box opens ( X marks-click to finish installing) appears.I close this because I dont know what it is. This though has no effect as it keeps running somehow and enventually a message appears in the bottom left hand corner of the screen-x marks synchronising complete.Then further up the screen another smaller box appears, when this happens my mouse ceases to function and the screen freezes.Any windows open cant be closed and all that can be done is to restart my computer.How do I get rid of this annoyance?

When I go to my firefox browser a separate box opens ( X marks-click to finish installing) appears.I close this because I dont know what it is. This though has no effect as it keeps running somehow and enventually a message appears in the bottom left hand corner of the screen-x marks synchronising complete.Then further up the screen another smaller box appears, when this happens my mouse ceases to function and the screen freezes.Any windows open cant be closed and all that can be done is to restart my computer.How do I get rid of this annoyance?

Solução escolhida

Go to Firefox/Tools(Alt+T)-Addon or you can to Addon Manager from CTRL+SHIFT+A- then choose Extension and find Xmark if you have it by click uninstall and restart your Firefox and check

Ler esta resposta 👍 3

Todas as respostas (2)

more options

Solução escolhida

Go to Firefox/Tools(Alt+T)-Addon or you can to Addon Manager from CTRL+SHIFT+A- then choose Extension and find Xmark if you have it by click uninstall and restart your Firefox and check

more options

problem solved ! thanx:-)