Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox will no longer play videos and keeps telling me to download the latest version of Adobe Flashplayer which I have done 5 times but still get the same message when I try to play videos. I can play videos on Internet Explorer and Google Chrome .

  • 1 resposta
  • 3 têm este problema
  • 4 visualizações
  • Última resposta de Matt_G

apriltime
apriltime
more options

Recently when I try to play a video on Firefox I get the same message that I need to download the latest version of Adobe Flash Player. At least 5 times I have downloaded Adobe Flash Player 11 Active X and Adobe Flash Player Plugin 64 bit. Problem is that even though I have the latest version I still get the same message when I try to watch videos on Firefox. The frustrating thing is I can watch videos on Internet Explorer and Google Chrome as well as on Safari. How does that make sense?

Today, I upgraded to Firefox 10.0.2 (x86eng-us) hoping that would enable me to watch video on Firefox but it made no difference either. I would rather use Firefox as my default browser but if I can't get help so I can view video on it I will be forced to use another browser.

Recently when I try to play a video on Firefox I get the same message that I need to download the latest version of Adobe Flash Player. At least 5 times I have downloaded Adobe Flash Player 11 Active X and Adobe Flash Player Plugin 64 bit. Problem is that even though I have the latest version I still get the same message when I try to watch videos on Firefox. The frustrating thing is I can watch videos on Internet Explorer and Google Chrome as well as on Safari. How does that make sense? Today, I upgraded to Firefox 10.0.2 (x86eng-us) hoping that would enable me to watch video on Firefox but it made no difference either. I would rather use Firefox as my default browser but if I can't get help so I can view video on it I will be forced to use another browser.

Todas as respostas (1)

Matt_G
Matt_G
more options

Hi arpriltime,

Have you looked at our Flash plugin troubleshooting section? There is a lot of useful information in there that should help you get to the bottom of your issue.

Hopefully this helps!