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There is a large "ink-spot" on menu bar.

  • 4 respostas
  • 5 têm este problema
  • 1 exibição
  • Última resposta de kytri07

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There is a large black-ink spot covering part of the menu bar. How can I get rid of it? I uninstalled Firefox and installed it again and the spot is still there.

There is a large black-ink spot covering part of the menu bar. How can I get rid of it? I uninstalled Firefox and installed it again and the spot is still there.

Solução escolhida

It appears you've installed a persona without knowing it. To turn it off, go to Tools > Add-ons > Appearance. Select Default, and click Enable.
For more info about themes, see Use themes to change the look of Firefox.

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I think in a case like this, it would be very useful to actually see what you're talking about. If you can create a screenshot and attach it to this thread, that you help everyone know what you're referring to as an ink-spot. For instructions on how to create a screenshot on Mac, see http://www.youtube.com/watch?v=h3RkDPfphSQ

Right now, my guess is that the spot is caused by an add-on. If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? To start in Safe Mode, go to Help > Restart with Add-ons Disabled.

If the problem does not occur in Safe Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

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Thanks for your quick response. I followed your directions, and unfortunately the problems still occurs when I open Firefox on Safe Mode. I have attached a screenshot so you can see the black spot on the menu bar. If you have further recommendations, I would really appreciate them.

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Solução escolhida

It appears you've installed a persona without knowing it. To turn it off, go to Tools > Add-ons > Appearance. Select Default, and click Enable.
For more info about themes, see Use themes to change the look of Firefox.

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Thanks for your help. The black spot is gone now.