We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Upon updating desktop keeps asking to restart and when I do, I get the same thing....over and over. What gives?

  • 1 resposta
  • 1 tem este problema
  • 7 visualizações
  • Última resposta de cor-el

James Barling
James Barling
more options

I tried to update Firefox. Everything went well until restarting computer. Result was nothing....got the same as I had before. Each time I tried to open Firefox, I got message to restart computer to complete installation of update. This goes on over and over. I have tried to uninstall Firefox using Control Panel and I get same results.....a message to restart the computer and this repeats itself also.

I tried to update Firefox. Everything went well until restarting computer. Result was nothing....got the same as I had before. Each time I tried to open Firefox, I got message to restart computer to complete installation of update. This goes on over and over. I have tried to uninstall Firefox using Control Panel and I get same results.....a message to restart the computer and this repeats itself also.

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to boot the computer in Safe mode (press F8 on the boot screen) to see if that allows to remove the Firefox program folder (C:\Program Files\Mozilla Firefox\) if you can't uninstall Firefox or remove/rename that folder in regular mode.