Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why can't I access my personal Yahoo mail? It says "Bad Request"

  • 1 resposta
  • 6 têm este problema
  • 2 visualizações
  • Última resposta de cor-el

more options

I have been using Camino 1.6.11 on my Mac G4 for several years, but now GMail is asking me to upgrade to Mozilla. Since I only have an OS 10.3.9, I could only download Firefox 2.0. Now I cannot access my Yahoo mail. This laptop is so old it is not worth getting a newer Mac OS X.

I have been using Camino 1.6.11 on my Mac G4 for several years, but now GMail is asking me to upgrade to Mozilla. Since I only have an OS 10.3.9, I could only download Firefox 2.0. Now I cannot access my Yahoo mail. This laptop is so old it is not worth getting a newer Mac OS X.

Todas as respostas (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

Help > Troubleshooting Information > Profile Directory: Open Containing Folder