Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

problems with hotmail

  • 3 respostas
  • 11 têm este problema
  • 1 exibição
  • Última resposta de cor-el

more options

When accessing hotmail and while trying to compose an email, I find that I cannot attach documents to the email. The buttons that appear in hotmail for attachment, office, photos, etc. appear on the screen but are non-functional.

When accessing hotmail and while trying to compose an email, I find that I cannot attach documents to the email. The buttons that appear in hotmail for attachment, office, photos, etc. appear on the screen but are non-functional.

Todas as respostas (3)

more options

Your user agent is corrupted:

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.0.6, Ant.com Toolbar 1.3 ( .NET CLR 3.5.30729; .NET4.0C)

You have or had an extension installed (Ant.com Toolbar) that has changed the user agent to Firefox/3.0.6.

You can see the Firefox version at the top and the user agent at bottom of the "Help > About" window (Mac: Firefox > About Mozilla Firefox).
You check (compare) what websites see: http://whatsmyuseragent.com/ - Whats My User Agent?

You can check the general.useragent prefs on the about:config page.
You can open the about:config page via the location bar, just like you open a website.
Filter: general.useragent
If general.useragent prefs are bold (user set) then you can right-click that pref and choose Reset.

See Web sites or add-ons incorrectly report incompatible browser and Find what version of Firefox you are using

more options

Can someone advise an easy way to fix this? I am having the same problem, but I am very novice at some parts of the computer, this being one of them, so I am not sure where the config page is. Thanks.

more options

Do you have a corrupted user agent?

Help > Troubleshooting Information


See: