Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox will not start at all. What do I do?

  • 1 resposta
  • 0 tem este problema
  • 1 exibição
  • Última resposta de Morbus

more options

Firefox will not start at all. A few minutes ago, I had the main Firefox window and Chatzilla open. I closed FF and kept CZ open, then tried to reopen a FF window by double-clicking the shortcut on my desktop. It didn't do anything - I got a loading icon for a moment, then it cuts off. I closed CZ and tried again, and had the same thing. This continued. However, I can still access IE, so it's unlikely to be a virus (most viruses would be more likely to attack IE). How can I fix this?

This happened

Not sure how often

Explained above.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

Firefox will not start at all. A few minutes ago, I had the main Firefox window and Chatzilla open. I closed FF and kept CZ open, then tried to reopen a FF window by double-clicking the shortcut on my desktop. It didn't do anything - I got a loading icon for a moment, then it cuts off. I closed CZ and tried again, and had the same thing. This continued. However, I can still access IE, so it's unlikely to be a virus (most viruses would be more likely to attack IE). How can I fix this? == This happened == Not sure how often == Explained above. == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

Todas as respostas (1)

more options

Hello Dotkuro.

Hopefully this support article is what you need:

https://support.mozilla.com/en-US/kb/Firefox+will+not+start