We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How can I fix the Crash Reporter that is not allowing me to enter Firefox browser?

  • 2 respostas
  • 84 têm este problema
  • 1 exibição
  • Última resposta de AnonymousUser

AnonymousUser
AnonymousUser
more options

I had turned on my computer and opened firefox. my homepage loaded and then froze. I CTRL-ALT-DEL to end the process and restart it. When I went to restart it I get the Crash Reporter. Not the usual one but one that only states... "this application is run after a crash to report the problem to the application vendor. It should not be run directly." In an attempt to run Firefox in Safe Mode I get a message that reads... " The application had problem and crashed. Unfortunately the Crash Reporter is unable to submit a report for this crash. Details: the application passed an invalid arguement." Can any of you help me get back into Firefox?

User Agent

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

I had turned on my computer and opened firefox. my homepage loaded and then froze. I CTRL-ALT-DEL to end the process and restart it. When I went to restart it I get the Crash Reporter. Not the usual one but one that only states... "this application is run after a crash to report the problem to the application vendor. It should not be run directly." In an attempt to run Firefox in Safe Mode I get a message that reads... " The application had problem and crashed. Unfortunately the Crash Reporter is unable to submit a report for this crash. Details: the application passed an invalid arguement." Can any of you help me get back into Firefox? == User Agent == Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Todas as respostas (2)

AnonymousUser
AnonymousUser Autor da pergunta
more options

Hello Jeremy C,

please get me a Firefox crash report ID (a report ID normally starts with bp-) by following the instructions mentioned in the Firefox crashes when you open it article.

Thanks in advance!

Kind regards, Tobbi Firefox Support Volunteer

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also Firefox crashes when you open it --- http://kb.mozillazine.org/Firefox_crashes Troubleshoot Firefox crashes (closing or quitting unexpectedly)