We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

confirmation email code

  • 2 respostas
  • 0 tem este problema
  • 15 visualizações
  • Última resposta de Terry

agg482
agg482
more options

I have been trying for several days to sync a new computer to my account. I have followed all the suggestions including adding accounts@firefox.com to my email client online. Still never receive confirmation code email.

I have been trying for several days to sync a new computer to my account. I have followed all the suggestions including adding accounts@firefox.com to my email client online. Still never receive confirmation code email.

Todas as respostas (2)

Dropa
Dropa
more options

That would mean the Primary registered email on the Firefox account doesn't match the sync Firefox account. You need to verify which is the Primary Firefox account your trying to sync with.

Terry
Terry
more options

There have been several such reports. In the thread linked below, the user was able to get the problem fixed by creating a support reference.

https://support.mozilla.org/en-US/questions/1419188