Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Problem with our corporate emails - "A valid lincense could not be found"

  • 2 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de david

petr.chalupa
petr.chalupa
more options

Hi there,

we have a problem with our work email. It is operated on Microsoft Office platform. However half of the people in our company uses Thunderbird over MS Outlook. Few days ago our mail clients stopped to work on Thunderbird. I enslose the screenshot. On Outlook its still fine and working. Licence with Microsoft is therefore valid. Ohter mails(my private mail, or my second wokr email) work with the Thundrbird still fine.

Can you please help us, working in Outlook is terrible and making my life hell. We would like to stay on Thunderbird. Thanks a lot and have a nice day, Petr.

Hi there, we have a problem with our work email. It is operated on Microsoft Office platform. However half of the people in our company uses Thunderbird over MS Outlook. Few days ago our mail clients stopped to work on Thunderbird. I enslose the screenshot. On Outlook its still fine and working. Licence with Microsoft is therefore valid. Ohter mails(my private mail, or my second wokr email) work with the Thundrbird still fine. Can you please help us, working in Outlook is terrible and making my life hell. We would like to stay on Thunderbird. Thanks a lot and have a nice day, Petr.
Capturas de tela anexadas

Todas as respostas (2)

petr.chalupa
petr.chalupa Autor da pergunta
more options

Hello, I wrote to you on May 22nd regarding the issue I'm experiencing with Microsoft Outlook email through Thunderbird. I would appreciate a response. Thank you.

david
david
  • Top 10 Contributor
more options

The problem is difficult to understand, and the screenshot doesn't display any info that I can detect as useful. Did the MS Outlook system change to Exchange? If so, that would indicate the issue to correct. I have no idea what license is not found, since Thunderbird does not require one. Please provide more information, such as error messages. Also advise if the system changed to use Exchange. Thank you.