Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Full screen mode does not open to full screen

  • 6 respostas
  • 4 têm este problema
  • 6 visualizações
  • Última resposta de MainPC Win7

more options

Hello Firefox Browser developer. When you go to view the video player does not open in full screen. There is a frame left, right, and bottom. It is equally displayed both on YouTube and, for example. In picture-in-picture mode, everything opens correctly. Cleared the cache. Opens fine for the first time. After the second loading of the browser - the frame is formed again. The problem is clearly on my end. Is it possible to install a third party player? Thank you

Hello Firefox Browser developer. When you go to view the video player does not open in full screen. There is a frame left, right, and bottom. It is equally displayed both on YouTube and, for example. In picture-in-picture mode, everything opens correctly. Cleared the cache. Opens fine for the first time. After the second loading of the browser - the frame is formed again. The problem is clearly on my end. Is it possible to install a third party player? Thank you
Capturas de tela anexadas

Todas as respostas (6)

more options

Is this only a problem with the 113 DE version or is this also happen with the current 112.0.2 release (113 is scheduled for release next week Tuesday) ?

Does it help if you switch to a different video resolution ?

more options

cor-el said

Is this only a problem with the 113 DE version or is this also happen with the current 112.0.2 release (113 is scheduled for release next week Tuesday) ? Does it help if you switch to a different video resolution ?

Changing the quality does nothing. The problem started about a week ago. There were no errors on version 112. Should I wait for a new update?

more options

Firefox 113.0b9 is the last release for 113 DE and DE won't receive updates until 114.0b1 (Beta is currently in 113.0 RC build 2 state).

more options

cor-el said

Firefox 113.0b9 is the last release for 113 DE and DE won't receive updates until 114.0b1 (Beta is currently in 113.0 RC build 2 state).

How can I fix the error? Can install the old version and turn on the update?

more options

Did this work before with 113 (i.e. is this a recent regression with 113.0b9) ?

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works, you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

more options

Hello! 1. Signed out of the firefox account. 2. Cleared the cache, cleared the history. 3. Logged into your firefox account. 4. Synchronized. 5. 2nd day works stably. The problem is in the account. Thank you