Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Yahoo mail keeps closing in firefox browser

more options

My yahoo mail keeps closing when I am on firefox which is the browser I use all the time. I have to keep reopening it many time in a day. I am on a pc with windows 10

My yahoo mail keeps closing when I am on firefox which is the browser I use all the time. I have to keep reopening it many time in a day. I am on a pc with windows 10

Todas as respostas (1)

more options

This seems to be linked to:

(A) Opening your Yahoo! mail inbox from another Yahoo! page, and (B) Downloading an attachment

Some time after downloading the attachment, a script in the page tries to close it. Normally, that's not allowed, but when the page was opened using a link from Yahoo! itself, it seems to be allowed.

Try starting a new Yahoo! mail tab by pasting https://mail.yahoo.com/ in the address bar and pressing Enter to load your inbox that way. It should be more resistant to closing itself.