Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Render problems on Washington Post front page

  • 1 resposta
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de cor-el

unwendig
unwendig
more options

Hi, the front page of the Washington Post front page of the Washington Post website has started rendering incorrectly on Firefox. Some images are pixelated (screenshot attached, also showing results of my internet speed test).

The other problem is that, when I click on the "sign in" icon in the upper right, nothing happens.

These problems occur only on the front page; other pages render correctly.

This is on a Surface Book 2, Windows 10, Firefox Version 82.0 (64 bit)

Hi, the [https://www.washingtonpost.com/ front page of the Washington Post] front page of the Washington Post website has started rendering incorrectly on Firefox. Some images are pixelated (screenshot attached, also showing results of my internet speed test). The other problem is that, when I click on the "sign in" icon in the upper right, nothing happens. These problems occur only on the front page; other pages render correctly. This is on a Surface Book 2, Windows 10, Firefox Version 82.0 (64 bit)
Capturas de tela anexadas

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window