Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

One computer very slow connecting

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de Wayne Mery

more options

I've had this problem for a long time. On my main computer, Thunderbird is usually very slow connecting to the Comcast email server. It typically takes about 40 seconds to connect to start downloading messages and about 30 seconds to connect to upload. Sometimes it connects without the long wait. I have a backup computer with Thunderbird, and it connects right away.

The computer that works well uses Windows Defender. The slow one (my main computer) uses BitDefender, but I used to use Kaspersky. Both use 64-bit Windows 10 home.

What can be causing this slowdown, or how can it be fixed?

I've had this problem for a long time. On my main computer, Thunderbird is usually very slow connecting to the Comcast email server. It typically takes about 40 seconds to connect to start downloading messages and about 30 seconds to connect to upload. Sometimes it connects without the long wait. I have a backup computer with Thunderbird, and it connects right away. The computer that works well uses Windows Defender. The slow one (my main computer) uses BitDefender, but I used to use Kaspersky. Both use 64-bit Windows 10 home. What can be causing this slowdown, or how can it be fixed?

Todas as respostas (1)

more options

Start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away?