Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

thunderbird update could not be installed

  • 3 respostas
  • 3 têm este problema
  • 4 visualizações
  • Última resposta de Zenos

more options

for a long time, years, every time I start thunderbird I get a message "thunderbird update could not be installed. Please Make sure no other copies of thunder running on your computer and then restart thunderbird

for a long time, years, every time I start thunderbird I get a message "thunderbird update could not be installed. Please Make sure no other copies of thunder running on your computer and then restart thunderbird

Todas as respostas (3)

more options

Try this: - Uninstall Thunderbird from the Windows Control Panel - Restart your computer - Download and install the current Thunderbird version from here

more options

If I uninstall thunderbird won't I lose all my saved emails? That's why I have never done this.

more options

No, they are stored separately, along with all your settings, in the profile.

By all means make a backup of your profile as a safeguard against accident or breakdown.

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data