Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Youtube fails to load

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de FredMcD

more options

Please help. Youtube takes ages to load and then only loads text: https://s4.postimg.org/eck4f8lal/Screenshot_from_2016_08_14_08_56_55.png


It may to know I use Linux Mint

Thank you

Please help. Youtube takes ages to load and then only loads text: https://s4.postimg.org/eck4f8lal/Screenshot_from_2016_08_14_08_56_55.png It may to know I use Linux Mint Thank you

Todas as respostas (1)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.