Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

D3D11 layers disabled due to a prior crash

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de the-edmeister

kenkon
kenkon
more options

After having noticed some graphics glitches in the main UI of Firefox (i.e. not in content), I looked at about:support and there is an error in the Graphics section (last line):

Adapter Description NVIDIA GeForce GTX 760 Adapter Drivers nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM 2048 Asynchronous Pan/Zoom none ClearType Parameters Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 300 Device ID 0x1187 DirectWrite Enabled false (6.2.9200.17568) Driver Date 2-5-2015 Driver Version 9.18.13.4752 GPU #2 Active false GPU Accelerated Windows 0/4 Basic (OMTC) Subsys ID 360b1458 Supports Hardware H264 Decoding No; Hardware video decoding disabled or blacklisted Vendor ID 0x10de WebGL Renderer Google Inc. -- ANGLE (NVIDIA GeForce GTX 760 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote true AzureCanvasAccelerated 0 AzureCanvasBackend skia AzureContentBackend cairo AzureFallbackCanvasBackend cairo (#0) Error D3D11 layers disabled due to a prior crash.

It looks like Hardware Acceleration was automatically disabled (permanently) due to a crash, despite being enabled in about:preferences. How can I re-enable it without refreshing Firefox and losing my other settings?

After having noticed some graphics glitches in the main UI of Firefox (i.e. not in content), I looked at about:support and there is an error in the Graphics section (last line): Adapter Description NVIDIA GeForce GTX 760 Adapter Drivers nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM 2048 Asynchronous Pan/Zoom none ClearType Parameters Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 300 Device ID 0x1187 DirectWrite Enabled false (6.2.9200.17568) Driver Date 2-5-2015 Driver Version 9.18.13.4752 GPU #2 Active false GPU Accelerated Windows 0/4 Basic (OMTC) Subsys ID 360b1458 Supports Hardware H264 Decoding No; Hardware video decoding disabled or blacklisted Vendor ID 0x10de WebGL Renderer Google Inc. -- ANGLE (NVIDIA GeForce GTX 760 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote true AzureCanvasAccelerated 0 AzureCanvasBackend skia AzureContentBackend cairo AzureFallbackCanvasBackend cairo (#0) Error D3D11 layers disabled due to a prior crash. It looks like Hardware Acceleration was automatically disabled (permanently) due to a crash, despite being enabled in about:preferences. How can I re-enable it without refreshing Firefox and losing my other settings?

Todas as respostas (1)

the-edmeister
the-edmeister
  • Moderator
more options

Try updating the NVIDIA GeForce GTX 760 drivers.

I'm seeing a driver from 2013 and another from 2-5-2015 in your Graphics details.

http://www.nvidia.com/Download/index.aspx?lang=en-us

I think I found the correct drivers for Win10 and "NVIDIA GeForce GTX 760", but don't know if you have a 'notebook', and not sure if that even makes a difference or not. http://www.nvidia.com/download/driverResults.aspx/105037/en-us Release Date: 2016.7.14