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Flashplayer V21,0,0,182 not recognised.

  • 2 respostas
  • 4 têm este problema
  • 1 exibição
  • Última resposta de NigelKinbrum

NigelKinbrum
NigelKinbrum
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I've just updated Flashplayer to V21,0,0,182. It's definitely installed, as https://www.adobe.com/software/flash/about/ says "You have version 21,0,0,182 installed".

However, in my list of Add-ons, it says "Shockwave Flash is known to be vulnerable and should be updated" and it's blocked.

When I do a Plugin Status Check, it says "vulnerable 20.0.0.267"

How do I fix this?

I've just updated Flashplayer to V21,0,0,182. It's definitely installed, as https://www.adobe.com/software/flash/about/ says "You have version 21,0,0,182 installed". However, in my list of Add-ons, it says "Shockwave Flash is known to be vulnerable and should be updated" and it's blocked. When I do a Plugin Status Check, it says "vulnerable 20.0.0.267" How do I fix this?

Solução escolhida

hi, apparently the adobe updater didn't properly work, because now you have both flash version 20 & 21 on your device. please try to uninstall the flash plugin with the removal tool that is provided at https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html and install the current version again afterwards.

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philipp
philipp
  • Moderator
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Solução escolhida

hi, apparently the adobe updater didn't properly work, because now you have both flash version 20 & 21 on your device. please try to uninstall the flash plugin with the removal tool that is provided at https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html and install the current version again afterwards.

NigelKinbrum
NigelKinbrum Autor da pergunta
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Many thanks for your prompt reply which fixed the problem.