Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How do I turn off compatability mode?

  • 2 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de cor-el

kfs1944
kfs1944
more options

Have installed Windows 10 and Error box keeps popping up to tell me to turn off compatibility mode

Have installed Windows 10 and Error box keeps popping up to tell me to turn off compatibility mode

Todas as respostas (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

When does that box pop up -- is it when you start Firefox or visit a particular site or ... ??

To double-check whether Firefox is set to start up in a backwards compatible mode, you can access the Properties dialog for the shortcut. Either:

  • right-click a desktop shortcut
  • right-click a pinned taskbar icon, then right-click Mozilla Firefox

In the Properties dialog, click the Compatibility tab and make sure nothing is set/selected on this tab. (Screen shot attached.)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There are other things that need attention.

The System Details List shows that you have multiple Flash plugins.

  1. Shockwave Flash 15.0 r0
  2. Shockwave Flash 20.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\