Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Tab instantly crashes after Firefox start

  • 4 respostas
  • 1 tem este problema
  • 4 visualizações
  • Última resposta de FredMcD

more options

I have updated my Flashplayer. After the update everything worked well but after a PC Crash my Firefox are crashing alltime after starting. I start Firefox and I become instantly the message that my tab is crashed. The same in save mode. I have reinstalled Firefox, I have deleted my Flashplayer. I don't get it.

Crash-ID: bp-775ac37a-2b68-47f5-a176-1c5fe2160212

I have updated my Flashplayer. After the update everything worked well but after a PC Crash my Firefox are crashing alltime after starting. I start Firefox and I become instantly the message that my tab is crashed. The same in save mode. I have reinstalled Firefox, I have deleted my Flashplayer. I don't get it. Crash-ID: bp-775ac37a-2b68-47f5-a176-1c5fe2160212

Todas as respostas (4)

more options

Product Firefox Version 46.0a2 Build ID 20160211075903 Release Channel aurora OS Windows NT OS Version 10.0.10240

Signature RtlInitUnicodeStringEx | SearchPathW

0KrakenDevProps.dll = Razer Inc..


Do you have other crash reports for the last few days?


Disable / update your Razer programs.


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

I can run Firefox as administrator with Win10 - I don't get it. Reinstalled Razer Drivers, reinstalled Firefox again, turned on and off Razer Programms.

more options

Here is the first crashreport of the day: bp-60f212ac-50e5-4f63-bb0f-cc8f52160212

more options

bp-60f212ac-50e5-4f63-bb0f-cc8f52160212 This report is the same as the first.

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia