We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Unwanted window appearing on top of other windows

  • 1 resposta
  • 1 tem este problema
  • 7 visualizações
  • Última resposta de FredMcD

author1892
author1892
more options

The attachment shows a window on the right that's appeared the last couple of days. It's covering up gmail now. With the arrow cursor on the left it can be moved from the left hand edge to the right or left leaving @ 1/6th to 1/3rd showing on the gmail screen.

How do I get rid of this screen and back to normal.

Firefox 43.0.4 Macbook OS X 10.8.5

The attachment shows a window on the right that's appeared the last couple of days. It's covering up gmail now. With the arrow cursor on the left it can be moved from the left hand edge to the right or left leaving @ 1/6th to 1/3rd showing on the gmail screen. How do I get rid of this screen and back to normal. Firefox 43.0.4 Macbook OS X 10.8.5
Capturas de tela anexadas

Todas as respostas (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?