Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Message count incorrect

  • 1 resposta
  • 2 têm este problema
  • 1 exibição
  • Última resposta de Toad-Hall

Kryspen
Kryspen
more options

In the left hand pane of Thunderbird, where it lists all my message folders it also gives a count of how many unread messages there are in that folder like this: Inbox (16).

For the last few weeks, even when every message in my inbox has been read it still says: Inbox (2). Nowhere can I find these unread messages.

What's going on, folks, and how do I fix this, please?

In the left hand pane of Thunderbird, where it lists all my message folders it also gives a count of how many unread messages there are in that folder like this: Inbox (16). For the last few weeks, even when every message in my inbox has been read it still says: Inbox (2). Nowhere can I find these unread messages. What's going on, folks, and how do I fix this, please?

Todas as respostas (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Are you viewing 'Unified' folders ?

TRy swapping to 'All' folders. 'View' > 'Folders' >'All' or 'Menu icon' > 'Folders' >'All'

If already viewing 'All' folders: Right click on 'Inbox' and select 'Properties' click on 'Repair folder' button click on OK