Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Bookmarks and History are getting deleted and restored back to the browser default.

  • 5 respostas
  • 4 têm este problema
  • 2 visualizações
  • Última resposta de johnnylange

more options

Bookmarks and History are getting deleted and restored back to the browser default; It's happened twice now. Also sync was working, but now it doesn't show any of my desktop browsers history, bookmarks, etc. I've verified that I'm signed in too.

Bookmarks and History are getting deleted and restored back to the browser default; It's happened twice now. Also sync was working, but now it doesn't show any of my desktop browsers history, bookmarks, etc. I've verified that I'm signed in too.

Todas as respostas (5)

more options

I do see that the browser has been updated today and connected with sync on my desktop and my phone. So far things are working fine.

more options

May I know what version of Firefox you are using ?

more options

Hi Roopak, Version 1.2

more options

I understand that the data on the ipad device is looking like it is a new start of Firefox. I am happy to help as well.

Please check these settings in the gear menu: Are you navigating in private tabs? [ ] Close Private Tabs when leaving private browsing

When you downloaded the new version, did you go through the app store to download the update or reinstall?

more options

Hi Guigs,

I made sure private browsing wasn't turned on at all.

The new version was updated automatically from the app store.