Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How do I make Sync work under Windows 10

  • 2 respostas
  • 2 têm este problema
  • 2 visualizações
  • Última resposta de CLCline

more options

I have updated Firefox on both desktop and laptops. Signed out of Sync and back in. It works fine on WIndows 7 systems but nothing happens on Windows 10 system. I get the message that Sync will run momentarily but nothing I checked gets synced.

I have updated Firefox on both desktop and laptops. Signed out of Sync and back in. It works fine on WIndows 7 systems but nothing happens on Windows 10 system. I get the message that Sync will run momentarily but nothing I checked gets synced.

Todas as respostas (2)

more options

There is a way to take a look at any errors that might have occurred. When I tried to test this I received an Unknown Sync error and one of the add ons failed. If you open up about:sync-log in the browser you can share the file via pastebin.mozilla.org in a post for further troubleshooting.

more options

My sync now works on Windows 10 after downloading the current Firefox version and then doing a Firefox refresh on the Windows 10 system