Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Dashline does not work v39 of Forefox. Ok wioth internet explorer

  • 1 resposta
  • 1 tem este problema
  • 5 visualizações
  • Última resposta de FredMcD

more options

Application Basics


Name: Firefox Version: 39.0 Build ID: 20150630154324 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0 Multiprocess Windows: 0/1 (default: false)

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Dashlane Version: 3.5.0.89717 Enabled: true ID: {442718d9-475e-452a-b3e1-fb1ee16b8e9f}

Name: niceNfree Version: 8.0 Enabled: true ID: 4qUuVg@ayRf.net

Name: Skype Click to Call Version: 7.4.0.9058 Enabled: true ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

Name: Video DownloadHelper Version: 5.3.1.1-signed Enabled: true ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}

Name: Anti-Banner Version: 14.0.0.4971 Enabled: false ID: anti_banner@kaspersky.com

Name: BlueSoleil Extension Version: 1.0 Enabled: false ID: isend@www.bluesoleil.com

Name: Dangerous Websites Blocker Version: 14.0.0.4971 Enabled: false ID: content_blocker@kaspersky.com

Name: Kaspersky URL Advisor Version: 14.0.0.4971 Enabled: false ID: url_advisor@kaspersky.com

Name: Logitech SetPoint Version: 6.5 Enabled: false ID: {F003DA68-8256-4b37-A6C4-350FA04494DF}

Name: Safe Money Version: 14.0.0.4971 Enabled: false ID: online_banking@kaspersky.com

Name: Virtual Keyboard Version: 14.0.0.4971 Enabled: false ID: virtual_keyboard@kaspersky.com

Name: Wondershare Video Converter Ultimate Version: 6.0.0 Enabled: false ID: {8D150B8F-EFE8-45a3-A4A3-053020F48FAC}

Name: Wondershare Video Converter Ultimate Version: 7.1.0 Enabled: false ID: WSVCU@Wondershare.com

Graphics


Adapter Description: Intel(R) HD Graphics 4600 Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Adapter RAM: Unknown Asynchronous Pan/Zoom: none Device ID: 0x0412 Direct2D Enabled: true DirectWrite Enabled: true (6.3.9600.17795) Driver Date: 3-16-2015 Driver Version: 10.18.14.4170 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 04121849 Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.download.importedFromSqlite: true browser.download.manager.alertOnEXEOpen: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150630154324 browser.startup.homepage: http://www.adam.com.au/home/ browser.startup.homepage_override.buildID: 20150630154324 browser.startup.homepage_override.mstone: 39.0 dom.mozApps.used: true extensions.lastAppVersion: 39.0 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-eme-adobe.lastUpdate: 1437815312 media.gmp-eme-adobe.version: 12 media.gmp-gmpopenh264.lastUpdate: 1432075897 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150630154324 media.gmp-manager.lastCheck: 1437815302 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1437526908 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_Brother_HL-1110_series.print_bgcolor: false print.printer_Brother_HL-1110_series.print_bgimages: false print.printer_Brother_HL-1110_series.print_colorspace: print.printer_Brother_HL-1110_series.print_command: print.printer_Brother_HL-1110_series.print_downloadfonts: false print.printer_Brother_HL-1110_series.print_duplex: 1515870810 print.printer_Brother_HL-1110_series.print_edge_bottom: 0 print.printer_Brother_HL-1110_series.print_edge_left: 0 print.printer_Brother_HL-1110_series.print_edge_right: 0 print.printer_Brother_HL-1110_series.print_edge_top: 0 print.printer_Brother_HL-1110_series.print_evenpages: true print.printer_Brother_HL-1110_series.print_footercenter: print.printer_Brother_HL-1110_series.print_footerleft: &PT print.printer_Brother_HL-1110_series.print_footerright: &D print.printer_Brother_HL-1110_series.print_headercenter: print.printer_Brother_HL-1110_series.print_headerleft: &T print.printer_Brother_HL-1110_series.print_headerright: &U print.printer_Brother_HL-1110_series.print_in_color: true print.printer_Brother_HL-1110_series.print_margin_bottom: 0.5 print.printer_Brother_HL-1110_series.print_margin_left: 0.5 print.printer_Brother_HL-1110_series.print_margin_right: 0.5 print.printer_Brother_HL-1110_series.print_margin_top: 0.5 print.printer_Brother_HL-1110_series.print_oddpages: true print.printer_Brother_HL-1110_series.print_orientation: 0 print.printer_Brother_HL-1110_series.print_page_delay: 50 print.printer_Brother_HL-1110_series.print_paper_data: 9 print.printer_Brother_HL-1110_series.print_paper_height: 11.00 print.printer_Brother_HL-1110_series.print_paper_name: print.printer_Brother_HL-1110_series.print_paper_size_type: 0 print.printer_Brother_HL-1110_series.print_paper_size_unit: 1 print.printer_Brother_HL-1110_series.print_paper_width: 8.50 print.printer_Brother_HL-1110_series.print_plex_name: print.printer_Brother_HL-1110_series.print_resolution: 1515870810 print.printer_Brother_HL-1110_series.print_resolution_name: print.printer_Brother_HL-1110_series.print_reversed: false print.printer_Brother_HL-1110_series.print_scaling: 1.00 print.printer_Brother_HL-1110_series.print_shrink_to_fit: true print.printer_Brother_HL-1110_series.print_to_file: false print.printer_Brother_HL-1110_series.print_unwriteable_margin_bottom: 0 print.printer_Brother_HL-1110_series.print_unwriteable_margin_left: 0 print.printer_Brother_HL-1110_series.print_unwriteable_margin_right: 0 print.printer_Brother_HL-1110_series.print_unwriteable_margin_top: 0 print.printer_Brother_HL-2130_series.print_bgcolor: false print.printer_Brother_HL-2130_series.print_bgimages: false print.printer_Brother_HL-2130_series.print_colorspace: print.printer_Brother_HL-2130_series.print_command: print.printer_Brother_HL-2130_series.print_downloadfonts: false print.printer_Brother_HL-2130_series.print_duplex: 1515870810 print.printer_Brother_HL-2130_series.print_edge_bottom: 0 print.printer_Brother_HL-2130_series.print_edge_left: 0 print.printer_Brother_HL-2130_series.print_edge_right: 0 print.printer_Brother_HL-2130_series.print_edge_top: 0 print.printer_Brother_HL-2130_series.print_evenpages: true print.printer_Brother_HL-2130_series.print_footercenter: print.printer_Brother_HL-2130_series.print_footerleft: &PT print.printer_Brother_HL-2130_series.print_footerright: &D print.printer_Brother_HL-2130_series.print_headercenter: print.printer_Brother_HL-2130_series.print_headerleft: &T print.printer_Brother_HL-2130_series.print_headerright: &U print.printer_Brother_HL-2130_series.print_in_color: true print.printer_Brother_HL-2130_series.print_margin_bottom: 0.5 print.printer_Brother_HL-2130_series.print_margin_left: 0.5 print.printer_Brother_HL-2130_series.print_margin_right: 0.5 print.printer_Brother_HL-2130_series.print_margin_top: 0.5 print.printer_Brother_HL-2130_series.print_oddpages: true print.printer_Brother_HL-2130_series.print_orientation: 0 print.printer_Brother_HL-2130_series.print_page_delay: 50 print.printer_Brother_HL-2130_series.print_paper_data: 9 print.printer_Brother_HL-2130_series.print_paper_height: 11.00 print.printer_Brother_HL-2130_series.print_paper_name: print.printer_Brother_HL-2130_series.print_paper_size_type: 0 print.printer_Brother_HL-2130_series.print_paper_size_unit: 1 print.printer_Brother_HL-2130_series.print_paper_width: 8.50 print.printer_Brother_HL-2130_series.print_plex_name: print.printer_Brother_HL-2130_series.print_resolution: 1515870810 print.printer_Brother_HL-2130_series.print_resolution_name: print.printer_Brother_HL-2130_series.print_reversed: false print.printer_Brother_HL-2130_series.print_scaling: 1.00 print.printer_Brother_HL-2130_series.print_shrink_to_fit: true print.printer_Brother_HL-2130_series.print_to_file: false print.printer_Brother_HL-2130_series.print_unwriteable_margin_bottom: 0 print.printer_Brother_HL-2130_series.print_unwriteable_margin_left: 0 print.printer_Brother_HL-2130_series.print_unwriteable_margin_right: 0 print.printer_Brother_HL-2130_series.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1437358756

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8

NSS Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSSMIME Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSSSL Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC

NSSUTIL Expected minimum version: 3.19.2 Version in use: 3.19.2

Experimental Features


Application Basics ------------------ Name: Firefox Version: 39.0 Build ID: 20150630154324 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0 Multiprocess Windows: 0/1 (default: false) Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Dashlane Version: 3.5.0.89717 Enabled: true ID: {442718d9-475e-452a-b3e1-fb1ee16b8e9f} Name: niceNfree Version: 8.0 Enabled: true ID: 4qUuVg@ayRf.net Name: Skype Click to Call Version: 7.4.0.9058 Enabled: true ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} Name: Video DownloadHelper Version: 5.3.1.1-signed Enabled: true ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} Name: Anti-Banner Version: 14.0.0.4971 Enabled: false ID: anti_banner@kaspersky.com Name: BlueSoleil Extension Version: 1.0 Enabled: false ID: isend@www.bluesoleil.com Name: Dangerous Websites Blocker Version: 14.0.0.4971 Enabled: false ID: content_blocker@kaspersky.com Name: Kaspersky URL Advisor Version: 14.0.0.4971 Enabled: false ID: url_advisor@kaspersky.com Name: Logitech SetPoint Version: 6.5 Enabled: false ID: {F003DA68-8256-4b37-A6C4-350FA04494DF} Name: Safe Money Version: 14.0.0.4971 Enabled: false ID: online_banking@kaspersky.com Name: Virtual Keyboard Version: 14.0.0.4971 Enabled: false ID: virtual_keyboard@kaspersky.com Name: Wondershare Video Converter Ultimate Version: 6.0.0 Enabled: false ID: {8D150B8F-EFE8-45a3-A4A3-053020F48FAC} Name: Wondershare Video Converter Ultimate Version: 7.1.0 Enabled: false ID: WSVCU@Wondershare.com Graphics -------- Adapter Description: Intel(R) HD Graphics 4600 Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Adapter RAM: Unknown Asynchronous Pan/Zoom: none Device ID: 0x0412 Direct2D Enabled: true DirectWrite Enabled: true (6.3.9600.17795) Driver Date: 3-16-2015 Driver Version: 10.18.14.4170 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 04121849 Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.download.importedFromSqlite: true browser.download.manager.alertOnEXEOpen: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150630154324 browser.startup.homepage: http://www.adam.com.au/home/ browser.startup.homepage_override.buildID: 20150630154324 browser.startup.homepage_override.mstone: 39.0 dom.mozApps.used: true extensions.lastAppVersion: 39.0 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-eme-adobe.lastUpdate: 1437815312 media.gmp-eme-adobe.version: 12 media.gmp-gmpopenh264.lastUpdate: 1432075897 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150630154324 media.gmp-manager.lastCheck: 1437815302 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1437526908 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_Brother_HL-1110_series.print_bgcolor: false print.printer_Brother_HL-1110_series.print_bgimages: false print.printer_Brother_HL-1110_series.print_colorspace: print.printer_Brother_HL-1110_series.print_command: print.printer_Brother_HL-1110_series.print_downloadfonts: false print.printer_Brother_HL-1110_series.print_duplex: 1515870810 print.printer_Brother_HL-1110_series.print_edge_bottom: 0 print.printer_Brother_HL-1110_series.print_edge_left: 0 print.printer_Brother_HL-1110_series.print_edge_right: 0 print.printer_Brother_HL-1110_series.print_edge_top: 0 print.printer_Brother_HL-1110_series.print_evenpages: true print.printer_Brother_HL-1110_series.print_footercenter: print.printer_Brother_HL-1110_series.print_footerleft: &PT print.printer_Brother_HL-1110_series.print_footerright: &D print.printer_Brother_HL-1110_series.print_headercenter: print.printer_Brother_HL-1110_series.print_headerleft: &T print.printer_Brother_HL-1110_series.print_headerright: &U print.printer_Brother_HL-1110_series.print_in_color: true print.printer_Brother_HL-1110_series.print_margin_bottom: 0.5 print.printer_Brother_HL-1110_series.print_margin_left: 0.5 print.printer_Brother_HL-1110_series.print_margin_right: 0.5 print.printer_Brother_HL-1110_series.print_margin_top: 0.5 print.printer_Brother_HL-1110_series.print_oddpages: true print.printer_Brother_HL-1110_series.print_orientation: 0 print.printer_Brother_HL-1110_series.print_page_delay: 50 print.printer_Brother_HL-1110_series.print_paper_data: 9 print.printer_Brother_HL-1110_series.print_paper_height: 11.00 print.printer_Brother_HL-1110_series.print_paper_name: print.printer_Brother_HL-1110_series.print_paper_size_type: 0 print.printer_Brother_HL-1110_series.print_paper_size_unit: 1 print.printer_Brother_HL-1110_series.print_paper_width: 8.50 print.printer_Brother_HL-1110_series.print_plex_name: print.printer_Brother_HL-1110_series.print_resolution: 1515870810 print.printer_Brother_HL-1110_series.print_resolution_name: print.printer_Brother_HL-1110_series.print_reversed: false print.printer_Brother_HL-1110_series.print_scaling: 1.00 print.printer_Brother_HL-1110_series.print_shrink_to_fit: true print.printer_Brother_HL-1110_series.print_to_file: false print.printer_Brother_HL-1110_series.print_unwriteable_margin_bottom: 0 print.printer_Brother_HL-1110_series.print_unwriteable_margin_left: 0 print.printer_Brother_HL-1110_series.print_unwriteable_margin_right: 0 print.printer_Brother_HL-1110_series.print_unwriteable_margin_top: 0 print.printer_Brother_HL-2130_series.print_bgcolor: false print.printer_Brother_HL-2130_series.print_bgimages: false print.printer_Brother_HL-2130_series.print_colorspace: print.printer_Brother_HL-2130_series.print_command: print.printer_Brother_HL-2130_series.print_downloadfonts: false print.printer_Brother_HL-2130_series.print_duplex: 1515870810 print.printer_Brother_HL-2130_series.print_edge_bottom: 0 print.printer_Brother_HL-2130_series.print_edge_left: 0 print.printer_Brother_HL-2130_series.print_edge_right: 0 print.printer_Brother_HL-2130_series.print_edge_top: 0 print.printer_Brother_HL-2130_series.print_evenpages: true print.printer_Brother_HL-2130_series.print_footercenter: print.printer_Brother_HL-2130_series.print_footerleft: &PT print.printer_Brother_HL-2130_series.print_footerright: &D print.printer_Brother_HL-2130_series.print_headercenter: print.printer_Brother_HL-2130_series.print_headerleft: &T print.printer_Brother_HL-2130_series.print_headerright: &U print.printer_Brother_HL-2130_series.print_in_color: true print.printer_Brother_HL-2130_series.print_margin_bottom: 0.5 print.printer_Brother_HL-2130_series.print_margin_left: 0.5 print.printer_Brother_HL-2130_series.print_margin_right: 0.5 print.printer_Brother_HL-2130_series.print_margin_top: 0.5 print.printer_Brother_HL-2130_series.print_oddpages: true print.printer_Brother_HL-2130_series.print_orientation: 0 print.printer_Brother_HL-2130_series.print_page_delay: 50 print.printer_Brother_HL-2130_series.print_paper_data: 9 print.printer_Brother_HL-2130_series.print_paper_height: 11.00 print.printer_Brother_HL-2130_series.print_paper_name: print.printer_Brother_HL-2130_series.print_paper_size_type: 0 print.printer_Brother_HL-2130_series.print_paper_size_unit: 1 print.printer_Brother_HL-2130_series.print_paper_width: 8.50 print.printer_Brother_HL-2130_series.print_plex_name: print.printer_Brother_HL-2130_series.print_resolution: 1515870810 print.printer_Brother_HL-2130_series.print_resolution_name: print.printer_Brother_HL-2130_series.print_reversed: false print.printer_Brother_HL-2130_series.print_scaling: 1.00 print.printer_Brother_HL-2130_series.print_shrink_to_fit: true print.printer_Brother_HL-2130_series.print_to_file: false print.printer_Brother_HL-2130_series.print_unwriteable_margin_bottom: 0 print.printer_Brother_HL-2130_series.print_unwriteable_margin_left: 0 print.printer_Brother_HL-2130_series.print_unwriteable_margin_right: 0 print.printer_Brother_HL-2130_series.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1437358756 Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8 NSS Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC NSSSMIME Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC NSSSSL Expected minimum version: 3.19.2 Basic ECC Version in use: 3.19.2 Basic ECC NSSUTIL Expected minimum version: 3.19.2 Version in use: 3.19.2 Experimental Features ---------------------

Todas as respostas (1)

more options

What is Dashline? Have you checked with their support site?