Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Can't uninstall or completely get it installed and have it launch

  • 1 resposta
  • 4 têm este problema
  • 4 visualizações
  • Última resposta de ideato

more options

Not sure if I have a virus or what but I can't get firefox to stop with bizarre pop up windows, and when I tried to uninstall and reinstall, it won't completely uninstall and won't launch and it won't uninstall in my control panel, and I'm upset and frustrated.

Not sure if I have a virus or what but I can't get firefox to stop with bizarre pop up windows, and when I tried to uninstall and reinstall, it won't completely uninstall and won't launch and it won't uninstall in my control panel, and I'm upset and frustrated.

Todas as respostas (1)

more options

Hello, if you suspect virus (bizarre pop up windows it is malware behavior), you can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

thank you