Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

HTML5 Wistia and Vimeo hosted videos are not playing correctly in Firefox (Choppy, hangs on frames, jittery audio)

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de guigs

more options

Hi, for some reason I can't get HTML5 videos hosted by Wistia or Vimeo to play correctly in firefox. I tried doing a fresh install of firefox, running version 35.0.1, and the videos still don't play correctly. They constantly load, videos hang on frames, and the audio gets jittery. However, if I switch to flash they do play correctly. Videos on youtube play fine. I can't figure this out. I tested the same videos with Safari, and they play correctly, which tells me there's something not right with Firefox and perhaps my system.

I use a MacBook pro (Mid - 2010) with OS X Yosemite, 10.10.2.

Any ideas?

Hi, for some reason I can't get HTML5 videos hosted by Wistia or Vimeo to play correctly in firefox. I tried doing a fresh install of firefox, running version 35.0.1, and the videos still don't play correctly. They constantly load, videos hang on frames, and the audio gets jittery. However, if I switch to flash they do play correctly. Videos on youtube play fine. I can't figure this out. I tested the same videos with Safari, and they play correctly, which tells me there's something not right with Firefox and perhaps my system. I use a MacBook pro (Mid - 2010) with OS X Yosemite, 10.10.2. Any ideas?

Todas as respostas (1)

more options

Try to disable all video player extensions in your Firefox and test the site that is giving playback issues. Turn on each one until there is an obvious difference.

Some video formats/codecs may not be supported by one over the other.

Right click on the HTML5 player and select: "About HTML5"

It will tell you that youtube has automatically enrolled you in their beta testing and to opt out you click the link on the bottom to stop seeing HTML5 videos.