Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Thunderbird-gmail wrong username or password error, tried - enabled less safe app, not using 2 step password verification, used unblockcaptcha, please help!!

  • 3 respostas
  • 1 tem este problema
  • 4 visualizações
  • Última resposta de Matt

more options

trying to setup gmail account on thunderbird, it is saying username or password is wrong even if I m writing them right. Already tried enabling less safe apps, not using 2 step verification(so app specific password is not required i guess), used unblock captcha. I am completely clueless. PLEASE HELP!!

trying to setup gmail account on thunderbird, it is saying username or password is wrong even if I m writing them right. Already tried enabling less safe apps, not using 2 step verification(so app specific password is not required i guess), used unblock captcha. I am completely clueless. PLEASE HELP!!

Todas as respostas (3)

more options

You've (obviously) verified you can log into Gmail using the native web interface?

Is this a Google Apps for Work Gmail account, or a free Gmail account?

When was your Gmail account created?

Are you attempting to connect to your Gmail account using IMAP, and if so have you enabled IMAP accesss in the Gmail preferences?

Finallly, are you using the Thunderbird new account setup wizard?

There's a lot of conflicting information out there regarding what works and what doesn't, so I'm curious to get to the bottom of this, but be prepared for a few questions back and forth.

Cheers, Dave

more options

Hi Dave, Here are the answers Yes, my gmail is working in browser. It is a free account. It was created 3-4 years back. I am trying to use IMAP, yes it is enabled on my gmail. Yes I m using Thunderbird new account setup wizard.

more options

If the wizard is not reporting settings found the most likely issue is anti virus / firewall issues. Nortons particularly has issues with version numbers and Thunderbird in general. I am really starting to wonder is it is because it is not a Microsoft product.