Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

When i open links from Facebook in Firefox 33 or Aurora they crash at a variable delayed rate.

  • 2 respostas
  • 2 têm este problema
  • 1 exibição
  • Última resposta de Nick_A

more options

Galaxy S4

I've re set the Facebook app back to opening external links in Firefox/Aurora after the default update change and they crash. Note this did start happening several days prior to the Facebook update. Links opened from the browser's work fine.

Galaxy S4 I've re set the Facebook app back to opening external links in Firefox/Aurora after the default update change and they crash. Note this did start happening several days prior to the Facebook update. Links opened from the browser's work fine.

Todas as respostas (2)

more options

Hello Nick,

This could be caused by corrupt cookies in your Firefox app. You'll need to clear the cookies and cache to solve this issue: https://support.mozilla.org/en-US/kb/clear-your-browsing-history-and-other-personal-dat

If the above doesn't solve the issue then I recommend to reinstall the Firefox app.

Keep us posted!

more options

This has not worked.