Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

No more device on Firefox Sync.. how get my bookmarks?

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de the-edmeister

dianlight
dianlight
more options

Hello, 

I'have a big problem, i change my work and left my Android Device and My PC (these are paired with firefox sync). Now in my new work I have a new MacBook and a new Mobile (IOS), I try install an old version of Firefox (28) to retrieve the data from sync and then upgrade but I'm unable to pair because I have no more device to get codes from. There are a solution to retrieve data when no other devices are paired or all my data are lost?

Regards Lucio

Hello, I'have a big problem, i change my work and left my Android Device and My PC (these are paired with firefox sync). Now in my new work I have a new MacBook and a new Mobile (IOS), I try install an old version of Firefox (28) to retrieve the data from sync and then upgrade but I'm unable to pair because I have no more device to get codes from. There are a solution to retrieve data when no other devices are paired or all my data are lost? Regards Lucio

Todas as respostas (1)

the-edmeister
the-edmeister
  • Moderator
more options

Do you have the Recovery Key for your Sync account? You can used that "Key" along with the username and password to connect to Sync and retrieve your data.

If you don't have the Recovery Key, you're SOL.